An applicant/participant must take all actions necessary to apply, accept, or receive potentially available income to the AU and provide verification that all actions necessary to obtain potentially available income have been taken.
If…
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Then…
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The individual is a mandatory AU member
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The entire case is denied or discontinued when a mandatory AU member fails to seek or accept potentially available income.
When the mandatory AU member is a child, their parent or caretaker must seek income that is potentially available to the child.
The discontinuance occurs at the end of the current SAR or AR/CO Payment period in which the AU member fails to seek income that is potentially available.
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The individual is an optional AU member
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The optional AU member who fails to seek or accept potentially available income is denied or discontinued only, not the entire case.
The discontinuance occurs at the end of the current SAR or AR/CO Payment period in which the AU member fails to seek or accept potentially available income.
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An applicant/participant is not apparently eligible for Unemployment Insurance Benefit (UIB)
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Applicants/Participants must not be referred to EDD when they:
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Have not worked in employment covered by the Unemployment Insurance Compensation Law in the last 19 months;
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Are currently receiving UIB/Disability Insurance Benefit (DIB) or have a UIB/DIB claim which is being processed;
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Have exhausted their UIB/DIB benefits;
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Have been denied/discontinued from UIB and have no subsequent employment that would change the UIB action; or
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Are participating in a strike.
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An applicant/participant is apparently eligible for UIB/DIB
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Applicants/Participants must be referred to EDD when they have:
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UIB: Worked full or part-time in employment covered by the Unemployment Insurance Compensation Law in the past 19 months.
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DIB: Worked full or part-time within the past 19 months in employment covered by the Unemployment Insurance Compensation Law AND:
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Unemployed due to a medical condition that prevents the applicant/participant from doing their regular work; and
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Under doctor’s care. This includes chiropractors, podiatrists, dentists, optometrists, psychologists, etc.
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The AU member fails to meet UIB conditions of eligibility
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The Eligibility Worker (EW) must determine whether Good Cause exists for not meeting UIB conditions.
Examples of Good Cause may include:
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Illness/Incapacity;
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Court-related appearance or incarceration;
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Emergency family crisis or sudden change of immediate family circumstances;
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Breakdown in transportation arrangements with no readily accessible alternate means of transportation; or
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Breakdown in childcare arrangement or availability of childcare not suited for special needs of child (handicapped, mentally challenged, etc.).
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The applicant/participant needs to apply for UIB
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The applicant/participant must be referred to the EDD Office to apply for UIB via the CW 2201, Unemployment Insurance Benefits Referral Form, which instructs the applicant/participant to apply for UIB by using one of the following methods:
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Telephone:
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English 1- 800-300-5616
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Spanish 1- 800-326-8937
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TTY 1-800-815-9387
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Apply online via the Internet at:
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https://www.edd.ca.gov/
unemployment/UI_Online.htm.
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Mail or fax – a paper application, DE 11011, Unemployment Insurance Application, available online at www.edd.ca.gov.
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Apply in person at the local EDD Office.
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The applicant/participant needs to apply for DIB
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The applicant/participant must be referred to the EDD Office to apply for DIB by using one of the following methods:
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Telephone:
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English 1- 800-480-3287
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Spanish 1- 866-658-8846
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All others 1-800-480-3287
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Apply online via the Internet at:
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https://www.edd.ca.gov/Disability/SDI_Online.htm.
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Mail – a paper application, DE 2501, Claim for Disability Insurance (DI) Benefits Application, available online at www.edd.ca.gov.
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Apply in person at the local EDD Office.
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The AU member needs to apply for Veterans Benefits
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The applicant/participant must be referred to the County Veterans Service Office via the CW 5, Veterans Benefits Verification and Referral form, for an AU or Non-AU member (including an absent parent) who is a veteran or a dependent of a veteran (spouse, child, or parent) and is not currently receiving Veterans Benefits.
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